Password reset and missing emails

Reset your password, and what to do when the email never arrives.

Reset your password

1. Go to flcourttracker.com/login and click Forgot password?
2. Enter your email. We send a reset link (and it lands on a page where you set a new password).
3. Choose a password of at least 12 characters.

Signed in with Microsoft or single sign-on? There's no Florida Court Tracker password to reset — your firm's sign-in handles it. Use "Forgot password" on your firm's own sign-in page.

No email arrived

• Check junk / quarantine. Firm mail filters often hold new senders. Our emails come from digest@flcourttracker.com and noreply@flcourttracker.com. Ask IT to allow-list those two addresses (see For your IT department).
• Wait two minutes, then try again. Each request replaces the previous link.
• Invite code instead of a link. Invite emails include a typed code precisely because firm email security sometimes "clicks" links before you do. Enter the code on the login page; it works even if the link was already opened.
• Still nothing? Ask your firm admin to re-send your invite from Team & Logins, or contact us via Support — we can see whether the email was delivered.